a package,
a mission,
a carrier pigeon
Order processing takes one business day. Orders placed in the morning may sometimes be shipped the same day. If this is not possible, your order will be handed over to the shipping carrier on the next business day.
Shipping within the Netherlands
Letters are shipped with PostNL.
Parcels are shipped with PostNL or DHL.
Delivery time
The estimated delivery time is:
-
1 to 2 business days
Although these delivery times are usually met, unexpected delays can sometimes occur. Think of the holiday rush, a volcanic eruption, or a lost carrier pigeon ;) Fortunately, these situations are rare, but they are unfortunately beyond my control.
Has your order taken much longer than expected to arrive? Feel free to get in touch. I'll do my very best to help.
Track & Trace
Almost all orders within the Netherlands are automatically shipped with Track & Trace. Only small items, such as individual greeting cards and stickers, are sent by standard letter mail.
Would you like to track these shipments as well? Simply select the Track & Trace shipping option during checkout.
International Shipping
Letters are shipped with PostNL.
Parcels are shipped with PostNL or UPS.
Delivery time
Delivery times for international shipments vary depending on the destination. Factors such as bad weather, volcanic eruptions, customs clearance*, postal service delays (especially during the holiday season in October, November, and December), and the distance to the destination may all affect delivery times.
Because of this, I’m unfortunately unable to guarantee an exact delivery date.
Average delivery times:
-
Within Europe: 2 to 15 business days
-
Outside Europe: 8 to 30 business days or longer
Track & Trace
International parcels are shipped without Track & Trace by default to keep shipping costs as low as possible. Would you like to keep an eye on where your order is?
Simply choose the Track & Trace shipping option during checkout.
Has your order been significantly delayed? Please don't hesitate to contact me. I'll do my very best to help.
*Orders shipped outside Europe may be subject to import duties or customs fees upon arrival in the destination country. These charges are determined by the local customs authorities and vary by country. Unfortunately, I have no control over these fees and cannot estimate them in advance.
If you order through Etsy, these charges are already calculated and collected at checkout for many destinations.
Public Holidays
On official public holidays, PostNL, DHL, UPS, and other postal services do not deliver letters or parcels. For the Netherlands, this includes New Year's Day, Easter Sunday and Monday, King's Day, Liberation Day (every five years), Ascension Day, Whit Sunday and Monday, and Christmas Day and Boxing Day.
Please note that different public holidays may apply in other countries.
Good news
for Sea turtles
(and the rest of the planet):
My packages are plastic-free!
Sustainability is important to me, which is why I try to make conscious choices in both my products and the way I package and ship them. My illustrations are printed on responsibly sourced paper, including recycled paper and woodfree uncoated (WFU) paper. When those are not used, I choose FSC-certified paper, meaning the paper comes from responsibly managed forests.
My envelopes are 100% made of recycled paper.
My greeting cards are not packaged in single-use plastic sleeves and are not laminated. This allows them to retain their natural paper feel, colour accuracy, and crisp print quality, while making them easier to recycle at the end of their life.
I also try to keep plastic out of my shipping process. All of my packaging materials are made from recycled sources. That means no plastic packing peanuts bath for mugs, no products wrapped in bubble wrap, no plastic tape, and no unnecessary plastic packaging. Even my wrapping paper is made from recycled materials.
At Beast of Paradise, shipping boxes love a second life. Many of the boxes and packing materials I use have already been on an adventure but are still far too good to throw away. I happily reuse boxes, packing paper, and other sturdy packaging materials whenever they can still do their job. So don't be surprised if your parcel arrives in a box with another company's logo on it. In fact, many of my boxes are donated by friends and family!
After all, nature-inspired artwork deserves packaging that's kind to nature too.
Not every print comes out perfectly, but that doesn't mean it has to become waste. Misprints and slightly damaged items are given a second life whenever possible within Beast of Paradise. I use them as packaging material, promotional material, or carefully transform them by hand into new products.
For example, greeting cards with a small imperfection—such as an incorrect score line or a bent corner—are turned into new single cards with rounded corners. I then use these as thank-you notes with orders. This way, materials that might otherwise have been discarded are given a new purpose, helping to minimise waste wherever possible.
not a match
made in paradise
Cancellations
Cancellations are accepted.
Cancellation requests must be made within 2 hours of purchase.
Returns
Returns are accepted.
Please contact me within 7 days of receiving your item. Items must be returned within 21 days of delivery.
Return conditions
Buyers are responsible for return shipping costs. If an item is not returned in its original condition, the buyer is responsible for any loss in value. Once the item has been returned in good condition, the item cost will be refunded to your account. Unfortunately, original shipping costs cannot be refunded.
Exchanges
I do not accept exchanges, but please contact me if you experience any issues with your order.
DISCOUNTS
CURRENT DISCOUNTS & BENEFITS
CARD DISCOUNTS
-
From 3 cards: Add 3 or more cards to your cart, and the discount will be applied automatically.
-
Extra discounts for 5 and 10 cards: The more cards you buy, the bigger the savings!
MUG DISCOUNTS
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When buying 2 mugs: Add 2 mugs to your cart and use the code TWOMUGS to get 12% off.
FREE SHIPPING
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Netherlands: Free shipping on orders of € 50 or more. Discount is applied automatically.
-
Boxtel & surrounding areas: Free shipping always for Boxtel, Liempde, Esch, Lennisheuvel, Gemonde, and Sint-Michielsgestel. Available from just 1 item. Select this option at checkout.
DISCOUNTS
CURRENT DISCOUNTS & BENEFITS
CARD DISCOUNTS
-
From 3 cards: Add 3 or more cards to your cart, and the discount will be applied automatically.
-
Extra discounts for 5 and 10 cards: The more cards you buy, the bigger the savings!
MUG DISCOUNTS
-
When buying 2 mugs: Add 2 mugs to your cart and use the code TWOMUGS to get 12% off.
FREE SHIPPING
-
Netherlands: Free shipping on orders of € 50 or more. Discount is applied automatically.
-
Boxtel & surrounding areas: Free shipping always for Boxtel, Liempde, Esch, Lennisheuvel, Gemonde, and Sint-Michielsgestel. Available from just 1 item. Select this option at checkout.
Privacy Policy
These terms are effective from 06/01/2023.
The website "www.beastofparadise.nl" and its associated internet services are provided by Beast of Paradise. Beast of Paradise, located in Boxtel, the Netherlands, and registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 62229389, has the following privacy policy regarding the protection of your personal data.
Beast of Paradise respects the privacy of all users of its website and ensures that any personal information you provide is treated confidentially at all times. We only use your information to process your orders as quickly and easily as possible. For any other purposes, we will only use this information with your permission.
Beast of Paradise will not sell your personal information to third parties and will only share it with third parties involved in fulfilling your order.
Beast of Paradise uses the collected information to provide the following services to its customers: When you place an order, we need your name, email address, delivery address, and payment details to process your order and keep you informed about its progress.
To make shopping at Beast of Paradise as enjoyable as possible, we store your personal information and information related to your use of our services with your consent. This allows us to personalise the website. We may use your email address to provide you with information about updates to our website, special offers, and promotions. If you no longer wish to receive these emails, you can unsubscribe through our website.
Information about how our website is used, as well as feedback from our visitors, helps us continue to improve and develop our website. If you choose to write a review, you can decide whether to include your name or other personal information. We appreciate the opinions of our visitors, but reserve the right not to publish contributions that do not comply with our website terms.
If you participate in a promotion or giveaway, we may ask for your name, address, and email address. We use this information to run the promotion, announce the winner(s), and measure the response to our marketing activities.
Cookie Policy
These terms are effective from 06/01/2023.
Cookies are small pieces of information stored by your browser on your computer. Beast of Paradise uses cookies to recognise you during future visits. These cookies allow us to collect information about how our services are used, so we can improve them and adapt them to the needs of our visitors.
Our cookies may contain information related to personal identification. You can adjust your browser settings so that you do not receive cookies while shopping at Beast of Paradise.
If you have any questions about Beast of Paradise’s privacy policy, please feel free to contact us. We are happy to help if you need information about your personal data or would like to have it changed. If our Privacy Policy needs to be updated, the most recent information will always be available on this page.
Beast of Paradise
Hubertusring, Boxtel
beastofparadise@gmail.com
Chamber of Commerce (KvK): 62229389
VAT number: NL 0022.207.80.B.97
Terms and Conditions
These Terms and Conditions are effective from 06/01/2023.
Table of Contents:
Article 1 – Definitions
Article 2 – Identity of Beast of Paradise
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Prices / Taxes
Article 7 – Compliance and Additional Warranty
Article 8 – Delivery and Execution
Article 9 – Payment
Article 10 – Complaints Procedure
Article 11 – Disputes
Article 12 – Additional or Deviating Provisions
Article 1 – Definitions
In these terms and conditions, the following definitions apply:
Additional agreement: an agreement under which the customer acquires products in connection with a distance agreement, and these products are delivered by Beast of Paradise or by a third party based on an arrangement between that third party and Beast of Paradise.
Cooling-off period: the period during which the customer can exercise their right of withdrawal.
Customer: the natural person who is not acting for purposes related to their trade, business, craft, or professional activity.
Day: calendar day.
Long-term agreement: an agreement that involves the regular delivery of products over a certain period.
Durable data carrier: any tool, including email, that enables the customer or Beast of Paradise to store information addressed personally to them in a way that allows future consultation or use for a period appropriate to the purpose for which the information is intended, and which allows unchanged reproduction of the stored information.
Right of withdrawal: the customer's option to cancel a distance agreement within the cooling-off period.
Beast of Paradise: the natural person or legal entity that offers products to customers remotely.
Distance agreement: an agreement concluded between Beast of Paradise and the customer within a system for the remote sale of products, where one or more means of distance communication are used up to and including the conclusion of the agreement.
Means of distance communication: a method that can be used to conclude an agreement without the customer and Beast of Paradise being physically present in the same location at the same time.
Article 2 – Identity of Beast of Paradise
Company: Beast of Paradise
Hubertusring, Boxtel
beastofparadise@gmail.com
Chamber of Commerce: 6222 9389
VAT identification number: NL 0022.207.80.B.97
Article 3 – Applicability
These Terms and Conditions apply to every offer made by Beast of Paradise and to every distance agreement concluded between Beast of Paradise and the customer.
Before the distance agreement is concluded, the text of these Terms and Conditions will be made available to the customer. The Terms and Conditions are also available on the website: www.beastofparadise.nl
If the distance agreement is concluded electronically, the text of these Terms and Conditions may, instead of being provided physically, be made available electronically in such a way that the customer can easily save it on a durable data carrier. If this is not reasonably possible, the customer will be informed before the agreement is concluded where the Terms and Conditions can be viewed electronically and that they will be sent free of charge upon request, electronically or otherwise.
Article 4 – The Offer
If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to allow the customer to properly assess the offer. If Beast of Paradise uses images, these are a truthful representation of the products offered (unless otherwise stated).
Obvious mistakes or errors in the offer do not bind Beast of Paradise.
Every offer contains sufficient information to make clear to the customer what rights and obligations are connected to accepting the offer.
Article 5 – The Agreement
The agreement is concluded, subject to the provisions of paragraph 4, at the moment the customer accepts the offer and fulfils the corresponding conditions.
If the customer accepts the offer electronically by paying via bank transfer, iDEAL, PayPal, or credit card, the purchase agreement between the customer and Beast of Paradise is concluded.
When the agreement is concluded electronically, Beast of Paradise will take appropriate security measures to protect the electronic transfer of data and ensure a secure web environment. See also the Beast of Paradise Privacy Policy. Beast of Paradise will take appropriate security measures for electronic payments made by the customer.
Within the legal framework, Beast of Paradise may investigate whether the customer can meet their payment obligations, as well as any facts and factors relevant to responsibly entering into a distance agreement. If Beast of Paradise has valid reasons based on this investigation not to enter into the agreement, they are entitled to refuse an order or request with justification or attach special conditions to its execution.
Article 6 – Prices / Taxes
After an order has been placed, the product will be delivered at the price stated on the website at the time of ordering. An exception applies in the event of price changes due to changes in VAT rates.
All prices stated for products include VAT.
Please note: Customers outside the EU should be aware of possible import duties, VAT, and other import charges. Beast of Paradise is not responsible for these costs, as they are imposed by the government of the customer's country.
Within the EU, no import duties apply. Any costs charged by the customer's country relating to the products are always the responsibility of the buyer.
Article 7 – Compliance with Agreement and Additional Warranty
Beast of Paradise guarantees that products comply with the agreement, the specifications stated in the offer, and reasonable requirements of quality and usability.
Any warranty provided by Beast of Paradise does not limit the customer's legal rights and claims under the agreement if Beast of Paradise fails to fulfil its obligations.
Article 8 – Delivery and Execution
Beast of Paradise will take the greatest possible care when receiving and processing product orders.
The delivery address provided by the customer to Beast of Paradise will be considered the place of delivery.
Subject to the provisions of Article 4 of these Terms and Conditions, Beast of Paradise will process accepted orders with due speed and within a maximum of 30 days, unless another delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the customer will be informed no later than 30 days after placing the order. In that case, the customer has the right to cancel the agreement without costs and is entitled to compensation corresponding to the amount paid for the part of the order for which Beast of Paradise has failed to fulfil its obligations.
After cancellation in accordance with the previous paragraph, Beast of Paradise will promptly refund the amount paid by the customer.
The risk of damage and/or loss of products remains with Beast of Paradise until the moment of delivery to the customer or a representative designated in advance and known to Beast of Paradise, unless explicitly agreed otherwise.
Article 9 – Payment
Unless otherwise agreed in the agreement or additional conditions, amounts owed by the customer must be paid immediately via bank transfer, iDEAL, PayPal, or credit card.
The customer is required to immediately report any inaccuracies in provided or stated payment details to Beast of Paradise.
The purchase agreement is concluded through ordering the desired products and making direct payment as indicated.
Article 10 – Complaints Procedure
Beast of Paradise has a complaints procedure for making claims regarding product warranty or damage to packaging and/or the delivered product caused during shipping.
Complaints regarding the execution of the agreement must be submitted fully and clearly described within 3 days after the customer has identified the issue (in case of damage, a photo is required). Complaints can be submitted via email: beastofparadise@gmail.com
Complaints submitted to Beast of Paradise will be answered within 14 days from the date of receipt. If a complaint requires a longer processing time, Beast of Paradise will respond within the 14-day period with a confirmation of receipt and an indication of when the customer can expect a more detailed response.
The customer must allow Beast of Paradise at least 4 weeks to resolve the complaint through mutual consultation. After this period, a dispute arises that may be subject to the dispute resolution procedure.
Article 11 – Disputes
Agreements between Beast of Paradise and the customer to which these Terms and Conditions apply are exclusively governed by Dutch law.
Article 12 – Additional or Deviating Provisions
Additional provisions or provisions deviating from these Terms and Conditions may not disadvantage the customer and must be recorded in writing or in such a way that they can be stored by the customer in an accessible manner on a durable data carrier.
If you agree to the Webshop Terms and Conditions, please tick the relevant box. Without ticking this box, no agreement can be concluded.
Of course, we sincerely hope you enjoy your purchase! If you have any questions, please feel free to contact us.